Mentions légales

Information pursuant to section 5 DDG

LATFRO ENTERTAINMENT – Owner Carlos Wind Sole proprietor Alexianerstraße 46 50676 Köln Germany

Contact

Phone: +49 221 2768277 Email: carlos@latfro.com Website: https://www.latfro.com VAT ID: DE234365141

Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Privacy policy for www.latfro.com

Welcome to our privacy information. We take data protection very seriously and want to ensure that your privacy is protected whenever you use our service. Below, we inform you about the nature, scope and purpose of processing personal data within our online offering and its functions and content. This privacy policy constitutes the content of our agreement with you in this respect.

1.1. Who collects personal data

LATFRO ENTERTAINMENT – Owner Carlos Wind, sole proprietor Alexianerstraße 46, 50676 Köln, Germany Email: carlos@latfro.com Phone: +49 221 2768277

1.2. Types of data processed

– Contact details and content you send us when contacting us. – Usage data (e.g. pages visited and access times). – Metadata/communication data (e.g. device information and IP addresses). – Browser settings for language, the last selected ticket provider and app installation.

1.3. Categories of data subjects

Visitors and users of the online offering (hereinafter collectively referred to as “users”).

1.4. Purpose of processing

– Providing the online offering, its functions and content. – Responding to contact enquiries and communicating with users. – Security measures. – Saving website preferences in the browser.

2.1. Terminology

“Personal data” means all information relating to an identified or identifiable natural person. This includes, for example, your email address and information about your use of our website.

“Processing” is any operation or set of operations performed on personal data, with or without automated means. The term is broad and covers practically any handling of data.

“Controller” means the natural or legal person, authority, institution or other body which, alone or jointly with others, determines the purposes and means of processing personal data.

2.2. Relevant legal bases

In accordance with Article 13 GDPR, we inform you of the legal bases for our processing. Unless specified otherwise, consent is based on Articles 6(1)(a) and 7 GDPR; performance of services, contractual measures and responding to enquiries on Article 6(1)(b); legal obligations on Article 6(1)(c); and legitimate interests on Article 6(1)(f). Where processing is necessary to protect the vital interests of a data subject or another natural person, Article 6(1)(d) is the legal basis.

3.1. Cooperation with processors and third parties

Where we disclose data to other people or companies (processors or third parties), transmit it to them or otherwise grant access, this takes place only on a lawful basis: for example, where necessary to perform a contract under Article 6(1)(b) GDPR, with your consent, under a legal obligation, or on the basis of legitimate interests, such as using hosting providers.

Where third parties are commissioned to process data under a data processing agreement, this is governed by Article 28 GDPR.

3.2. Transfers to third countries

Transfers of personal data outside the European Union or European Economic Area are subject to Articles 44 onwards GDPR. A transfer requires an applicable basis under Chapter V GDPR, such as an applicable adequacy decision or appropriate safeguards under Article 46 GDPR.

4. Your rights

You have the right to request confirmation as to whether data concerning you is being processed, access to that data, further information and copies under Article 15 GDPR.

Under Article 16 GDPR, you have the right to have incomplete data completed or inaccurate data corrected.

Under Article 17 GDPR, you may request deletion of data concerning you, or restriction of processing under Article 18 GDPR.

Under Article 20 GDPR, you have the right to receive data you provided to us and request its transmission to another controller.

Under Article 77 GDPR, you may lodge a complaint with a competent supervisory authority.

Under Article 7(3) GDPR, you may withdraw consent with effect for the future. An email to carlos@latfro.com is sufficient.

You may object to future processing under Article 21 GDPR, particularly processing for direct marketing. Please send your objection to carlos@latfro.com.

5. What data do we collect, process and use, and for what purposes?

We collect, process and use your personal data only where a lawful basis permits it. The following sections describe the functions used on this website.

5.1. Accessing the website

When you use the website for information only, without registering or otherwise providing information, we process the data your browser transmits to our server to display the site and ensure stability and security (Article 6(1)(f) GDPR).

– IP address – Date and time of the request – Time-zone difference from Greenwich Mean Time (GMT) – Requested content (specific page) – Access status/HTTP status code – Amount of data transferred – Website from which the request originates – Browser – Operating system and its interface – Language and version of browser software

5.2. Tickets, merchandise, newsletter and voting

The website provides information about concerts and tours and links to external ticket providers. Ticket purchases and entry of order and payment details take place on the respective providers’ websites, not in a checkout on www.latfro.com. Providers linked on this website are Eventbrite, Eventim, Ticketmaster, DICE, Ticketcorner, Billetlugen, Biletomat, Ticketlive and WealthPlan. Their privacy notices apply when you visit their websites.

Merchandise products are displayed from the Big Cartel shop. Product data is retrieved server-side and cached for up to five minutes. Product images are loaded in the browser from image addresses supplied by the shop. Orders are made after following links to www.latfroshop.com. No payment details are entered or processed on this website.

When you sign up for the newsletter or tour notifications, we store your email address, optionally your city, your selected language, the page where you signed up and the time of your consent in Lovable Cloud. The legal basis is your consent under Article 6(1)(a) GDPR. We use double opt-in: you only receive newsletters after confirming your sign-up via a link sent by email; unconfirmed sign-ups receive no newsletter. You can withdraw your consent at any time, e.g. by emailing hello@latfro.com; your data will then be deleted.

For the vote, we store the artists you have already seen, your wished artist, the selected cities, your language and the time in Lovable Cloud. No name, email address or IP address is stored. The entries are evaluated internally only, to plan future shows. The legal basis is our legitimate interest under Article 6(1)(f) GDPR.

For spam protection, these forms use a hidden check field and a short-lived, server-internal limit based on your IP address; the IP address is not stored. Only LATFRO can access the entries, through a protected administration area.

Event data is imported server-side from tix.to. This import does not send visitors’ form entries to tix.to.

5.3. Third-party services and content

Third parties receive your IP address and technical connection data when their content is loaded in your browser.

Fonts and ticket-provider icons are served from our own server; no data is transmitted to Google or other third parties for this. Website images are delivered through the hosting platform’s asset service; shop images load from image addresses supplied by the Big Cartel shop.

Instagram, Facebook, WhatsApp and LATFRO MODELS are linked. Communication and use of these external websites are governed by their privacy notices.

5.4. Cookies, browser storage and PWA

The website stores preferences in localStorage: latfro.lang for language, latfro.lastSeller for the last selected ticket provider and latfro.installDismissed to suppress further installation prompts. These entries are strictly necessary for functions you explicitly request (Section 25(2) no. 2 TDDDG). Visits are not counted and no usage profiles are created. Preferences remain until browser storage is cleared.

Section 25 TDDDG applies to storing information on, or accessing information from, your device. Consent is required unless a statutory exception applies.

You can clear or restrict browser storage in your browser settings; saved preferences may then be unavailable.

LATFRO can be installed as a Progressive Web App. It uses the same website, with no service worker or offline cache. Installation does not create a separate registration.

No advertising pixels, Google AdSense, DoubleClick or custom marketing-tracking integrations have been set up in the application code.

6. Deletion of data

Data we process is deleted or its processing restricted in accordance with Articles 17 and 18 GDPR. Unless stated otherwise, stored data is deleted when no longer required for its purpose and no statutory retention duty prevents deletion. Where data is required for another lawful purpose, processing is restricted, for example where commercial or tax law requires retention.

7. Business-related processing

For contact enquiries and business communication, we process information you provide to handle the enquiry. This website does not contain its own payment or ordering process. Contracts concluded with LATFRO outside this website are subject to the privacy information required for the relevant contractual relationship.

8. Hosting

The website uses Lovable for website delivery and Lovable Cloud for database and server functions. Hosting services provide infrastructure, computing capacity, storage, databases, security and technical maintenance for operating this online offering. Technical request data is processed when delivering the website and responding to public event and tour queries.

9. Access data and technical errors

Technical connection data is processed for website and data requests. The application logs technical errors for diagnostics. Error data may include error messages, stack traces and the affected page path.

10. Contractual services

Ticket and merchandise purchases are not concluded on this website. For orders on linked websites, their information about the contracting party, privacy and contractual terms is relevant. No customer account is required to use this information website.

11. Contact

When you contact us (e.g. by email or phone), we process your information to handle the enquiry. The legal basis depends on the enquiry: Article 6(1)(b) GDPR for contractual enquiries, otherwise Article 6(1)(f) for handling communication. Enquiries are deleted when no longer needed unless statutory retention obligations apply.

Work with us form requests, including name, email, selected category, optional tour/show selection and other submitted details, are stored in Lovable Cloud based on your consent under Article 6(1)(a) GDPR. Requests are handled by the responsible LATFRO team in a protected administration area. If the team is additionally notified by email, your email address is used as the reply address. A hidden check field and short-lived server-instance IP limits help prevent spam; the IP address is not stored in the inquiry database. The same data handling also applies to the Booking form.

12. Consent / withdrawal

Consent may be withdrawn at any time with effect for the future. Please send your withdrawal to carlos@latfro.com or by post to LATFRO ENTERTAINMENT – Carlos Wind, Alexianerstraße 46, 50676 Köln. Withdrawal does not affect the lawfulness of processing before withdrawal.

13. Final remarks

You may ask free of charge at any time which personal data we have stored about you. If your data is incorrect, we will be happy to correct it. Please let us know if your data changes.

Please send information requests, complaints or suggestions regarding privacy to: LATFRO ENTERTAINMENT Carlos Wind Alexianerstraße 46 50676 Köln Germany

Or by email to carlos@latfro.com.

Website and purchase information

www.latfro.com provides information about concerts and tours and links to external ticket providers and the merchandise shop. This website has no checkout of its own. When purchasing, please check the contracting party and contractual terms on the relevant ordering page.

Liability for content

We are responsible for our own content on these pages under general law.

Obligations to remove or block the use of information under general law remain unaffected. Liability in this respect is possible only from the time we become aware of a specific infringement. Upon becoming aware of such infringements, we will remove the content immediately.

Liability for links

Our offering contains links to third-party websites whose content we cannot influence. We therefore cannot accept responsibility for that external content. The respective provider or operator is always responsible for linked pages. Linked pages were checked for possible legal infringements when linked; unlawful content was not apparent at that time.

Permanent monitoring of linked pages is not reasonable without specific indications of an infringement. Upon becoming aware of infringements, we will remove such links immediately.

Copyright

Content and works created by the website operators are subject to German copyright law. Reproduction, modification, distribution and any use beyond the limits of copyright law require the respective author’s or creator’s written consent. Downloads and copies of this website are permitted only for private, non-commercial use.

Where content was not created by the operator, third-party copyrights are respected. Third-party content is identified as such. If you nevertheless become aware of a copyright infringement, please notify us. Upon becoming aware of infringements, we will remove such content immediately.